Professional Services Consultant

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Location
Any US City
Job Type
Direct Hire
Date
Sep 05, 2018
Job ID
2594609
Professional Services Consultant
Remote, US Requires Some Travel
If you have one or more of these skills feel free to apply now. If you know of someone else that may be a fit feel free to forward this information on to them.
  • AP Automation
  • Document Automation
  • Developer/Tech Savvy (SQL Scripting)
  • Professional Services experience
  • Implementation experience
  • Financial experience (Finance degree, Accountant, etc)
  • ECM/Electronic Content Management
  • Open to someone who has architect experience or someone who has been an SE
Must have:
  • Experience in distribution industry
  • ERP software experience
  • Consulting/implementation experience
Company Overview:
Company is one of the world’s leading software companies, with more than 20,000 customers in over 150 countries using our products to effectively and efficiently automate and streamline their essential business functions. With industry specific solutions for the manufacturing, distribution, retail and service industries, Company products allow our customers to focus on core, revenue generating activities. Company is privately owned and produces approximately $900M in annual revenue with around 4,000 employees.
Role Summary / Purpose:
This is a billable position, responsible for all on-site consulting and training engagements for new and existing users of Company throughout North America.. Training is performed onsite at our customer’s locations. Responsible to deliver all of the key components of the implementation cycle with the goal of taking our customer’s live on Company. Position can be located anywhere throughout the US. This individual will occasionally train onsite in .
Essential Responsibilities:
  • Train new users on Company application(s) on-site and consult on best business practices fitting their company's needs to our software
  • Be able to listen, assess, prioritize customer issues, and provide them with recommendations on how best to utilize their Company system to resolve their issues or help them to achieve their business goals.
  • Consult with existing users on-site to enhance utilization of the software and to increase customers' operational efficiencies
  • Develop customer relationships, generate leads and work with sales team
  • Provide weekly written internal reports documenting customer engagements as well as formal reports to customers identifying areas of improvement and outlining recommendations
  • Engage in continuous education of the distribution industry and the Company's software applications
  • May perform occasional in-house training for customers onsite
  • Must be able to manage schedule and book own travel within time constraints
  • Must be able to travel on a national basis
  • Must possess a valid driver’s license and passport
  • Must be able and available for overnight travel throughout North America
Qualifications / Requirements:
  • 5+ years consulting, business application training or customer support experience in the software industry required
  • Solid understanding of wholesale distribution including strong knowledge of general business processes such as accounting, inventory management, and order processing required
  • Experience with enterprise, CRM, supply chain or related applications desired
  • Knowledge of Company software applications preferred
  • Effective teaching, excellent verbal/written communication skills and PC skills required NT and SQL experience a plus

Professional Services Consultant

YOU WANT a $250.00 Amazon Gift Card :)

 

I NEED a Professional Services Consultant with business application training or customer support experience

 

In exchange for helping me I am offering a $250 Amazon Gift Card for any referral we place.

 

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DISCLAIMER ***

 

Receive a $250 Amazon Gift Certificate each time you refer a candidate who is hired by an SRP client! Candidate referral is valid for 12 months from the receipt of the referral. Candidate cannot be previously present in SRP’s database. You will be informed immediately if candidate introduction is invalid because they were previously in our database.